Poultry ordering &
shipping FAQs.

Browse the Shop and choose the bird, hatching eggs or poultry supplies you are interested in. Check the individual product information and current availability before adding items to your basket and completing checkout.

Our range may include chickens, point of lay hens, bantams, traditional and rare breeds, ducks, geese, guinea fowl, quail, turkeys, game birds, hatching eggs and poultry supplies. Availability changes through the breeding season.

Consider the space you have, whether you want eggs, breeding birds or ornamental poultry, the size and temperament of the breed, and whether your housing and fencing are suitable. If you are unsure, contact us before ordering and we will be happy to offer practical guidance.

Availability varies by breed and season. Where reservations or advance orders are offered, the relevant product information will explain the options. Please contact us if you are looking for a particular breed or age of bird.

Individual choices are priced per bird. A pair contains one male and one female. Hatching eggs are sold by the counted pack shown. Basket quantity multiplies the selected offer; the product page shows the physical count and subtotal.

The minimum order is $80, before shipping. Each bird option also shows its minimum quantity: most young-bird choices require three birds, while young emus require two. Adult singles and named pairs normally start at one selected offer. Check the minimum on your chosen product.

Enter FLOCK10 in the coupon field at cart or checkout when your eligible live-bird subtotal is above $500 to receive 10% off those bird lines. Chicks, adult birds and named bird pairs or groups qualify. Hatching eggs, flock-care supplies and shipping are excluded and do not count toward the $500 bird subtotal. The code cannot be combined with another coupon.

Availability varies by species, breed and breeding cycle. Poultry keepers should plan for seasonal heat and suitable brooding or transport conditions when ordering young poultry. Exact timing depends on laying, fertility, incubation and hatch results, so always check the current Shop listings.

Flocks follow natural breeding and hatch cycles. Availability depends on natural laying cycles, fertility, successful hatches, the age of the birds and demand. A breed that is available one week may be limited or unavailable later in the season.

Point of lay hens may be offered when available. Check the Chickens section of the Shop for current listings and ages, or contact us if you need help choosing suitable laying hens.

Our farm address is listed in the footer. Please contact us before travelling or arranging collection of your birds.

Bring a secure, well ventilated poultry carrier or suitable transport box with enough space for the birds you are collecting. The carrier should be safe, clean and protected from excessive seasonal heat, direct sun and poor ventilation during the journey.

We ship eligible orders to U.S. destinations where shipment is available and applicable destination requirements can be met. Delivery suitability depends on the product, season and destination. Shipping is a flat $28 at checkout. Contact us before ordering if you need help with a live-poultry destination.

Have secure housing, suitable bedding, feeders and drinkers ready before the birds arrive. Make sure the run is predator resistant and that fresh water and appropriate poultry feed are immediately available.

New birds should be introduced carefully. Many keepers use a separate pen or partition first so birds can see one another without immediate full contact. Good hygiene and sensible observation are important whenever adding birds to an established flock.

Feed should suit the bird species and life stage. Chicks, growers and laying hens have different nutritional requirements. Use an appropriate complete poultry ration and provide clean fresh water at all times.

Hatching eggs are offered when available. Browse the Hatching Eggs section for the breeds and quantities currently listed.

No. Hatch results can be affected by fertility, handling, storage, transport and incubator conditions including temperature, humidity and turning. Hatching eggs should therefore never be treated as a guarantee that every egg will hatch.

Use a reliable incubator that has been tested before the eggs are set. Make sure you understand the incubation requirements for the species you are hatching and have suitable brooder equipment ready before hatch day.

Please contact us before placing your order. Tell us which breed or product you are considering and what you need help with, and we can provide straightforward information based on the current listing and availability.

Use the Contact page to send a general enquiry. Please include enough information for us to understand what poultry, hatching eggs or supplies you are asking about.

Ready-to-go birds paid for today are scheduled for delivery the next day. We confirm the delivery arrangements for the selected birds and destination. The schedule starts when payment is received, rather than when an unpaid order is placed.

Yes. Email info@willowcreekpoultry.com with your order number and cancellation request. Canceled orders are refunded; contact us to arrange the return of your payment and confirm the refund details.

Email a clear photograph of the affected birds and your order number to info@willowcreekpoultry.com. Once you send the photograph, we will arrange a replacement shipment or issue a refund.

No. Choose your payment method at checkout, then contact Willow Creek Poultry with your order number for the payment details. The available methods are manual payment choices.